PlumePack collects your PrPro projects & trim media to make it lightweight : Trim, Archive, Organize and more!


What should I do to in order to fix my Project after getting a message indicating that a bug prevent PlumePack to make some necessary changes on the new project ?

There are 2 actions you can make in order to fix this particular issue : resetting "Plugin Loading Cache" and making a new project from the original one. One could be enough, but let's make both of them to be sure !
  • Make sure Premiere Pro is closed
  • Start Premiere Pro from your project and maintain the "Shift" key of your keyboard maintained. A dialog should be opened : tick the "Reset Plugin Loading Cache" checkbox and click Ok
  • Once your project is opened, create a new empty project. Copy everything in the original project (from the root bin in the Project Panel) and paste it in the new created project. It should make a perfect copy of your original project
  • Close Premiere Pro
  • Launch Premiere Pro and re-do the same trick to "Reset Plugin Loading Cache" (by maintaining the "Shift" key while launching Premiere Pro)
  • Finally, launch the PlumePack process
  • If you have any issue remaining, enable the logs at the bottom of the panel, reproduce your issue and send us the logs following yellow guidelines at the top
Go back to PlumePack User Guide / FAQ with all others answers